1. What kind of products do you sell?

At Shoplioz, we offer a wide range of products including clothing for men, women, and kids, stylish home décor, kitchen essentials, pet supplies, kids’ toys, and more.

2. Where do you ship?

Currently, we ship to all 50 states across the United States.

3. How long does delivery take?

Orders are usually delivered within 7–15 business days, depending on your location and product availability. You’ll receive a tracking link via email once your order is shipped.

4. How can I track my order?

Once your order is shipped, we’ll email you a tracking number and link. You can use it anytime to track your shipment’s progress.

5. What payment methods do you accept?

We accept all major debit and credit cards, PayPal, and other secure online payment methods.

6. Can I change or cancel my order?

we accept change or cancellation requests within 6 hours of placing the order. After that, the order may already be in process or shipped, and cancellation may not be possible.

7. What’s your return policy?

Returns are accepted only for damaged, defective, of wrong products. please contact us within 24 hours of delivery with clear photos or video proof. Based on the issue, we’ll assist with a replacement.

8. How can I contact customer support?

We’re here to help! Just email us at shoplioz25@gmail.com
Support hours: Monday to Saturday, 10:00 AM – 6:00 PM (U.S. Eastern Time)